Refund and Return Policy

How to Cancel
You can send a cancel request on customercare@bombaycotton.in , the order can only be cancelled if it is not shipped.

How to Return or Exchange
You can return or exchange the order within 3 days of delivery of the product, to return / exchange please mail us at customercare@bombaycotton.in

Our return policy is very flexible and customer friendly, we try to accommodate our patrons as much as we can, we welcome exchanges on the following terms –

· If a wrong product has been received

· If you identify a manufacturing defect on the received product

· If the product is received in a damaged condition

If the product doesn’t fit into your desired expectation we will be refunding you the amount of the bought product after taking out the partial cost of freight & packing based on invoice value as follows –

5% of total order value will be deducted.

How to get a Refund

All refunds will be processed within 2-3 days of receiving the merchandise back at our warehouse.

Prepaid orders will be refunded back directly into your account and COD orders will be refunded via NEFT transfer ( Please provide your account details for the same ) Please allow 2-3 days for the amount to reflect in your bank-statements.

Important Notice

Customized products such as logo embroidery, special sizes will not be exchanged / returned or refunded.

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